Privacy Policy

Opus understands that your privacy is important and is committed to protecting your privacy and personal information.

This Privacy Policy only applies to the personal information you provide or as you access and use materials on opuscg.com or other Opus websites, including Opus subscription pages or other Opus websites, podcasts, blogs or apps that post a link to this Privacy Policy (collectively, the “Site”) as well as personal information that you submit to Opus in response to a request for information or other outreach from Opus.

Collection of Personal Information 

Opus collects information from you when you register for certain pages for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services, and for marketing communications (via emails, social media platforms) from Opus based on your consent where required.

Personal information that we collect includes names, addresses, email addresses, phone numbers, employment information that may identify you (such as company, job title, or position).

If you do not provide such information, you may not be able register for certain pages for the Site, request copies of publications, subscribe for email newsletters and press releases, or seek additional information regarding our services or employment opportunities.

Use of Personal Information

The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:

  • For the purposes of safeguarding the legitimate business interests pursued by Opus. This includes:
    • Communicate with you and manage your requests in relation to your registration, subscriptions to Opus newsletters, publications, events and survey participations.
    • Understanding the Site’s user population, identifying subject areas of interest, and determining whether the Site is designed to work with the computer settings of a majority of our visitors.
    • Measuring and improving the effectiveness of Opus marketing programs across different channels.
    • Improving our web content and navigation.
    • Informing you about updates to the service and notifying you about other products and services offered by Opus that may be of interest to you, including information regarding publications and events and track email engagement activity for internal use only.

Disclosure of Personal Information

The third parties with whom we may need to disclose personal information to help us provide services and products to you and to run our Site include:

  • Our subsidiaries or affiliates
  • Our advisors
  • Our third-party service providers who may process information on our behalf to help run some of our internal business operations including email distribution, IT services, the Site security and marketing and events services
  • Our business partners for publications and events co-organized by Opus and them
  • Law enforcement bodies in order to comply with any legal obligation or court order

We may also disclose your personal information to a third party in the event of any reorganization, financing transaction, merger, sale, joint venture, partnership, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

The personal information is only accessible by authorized persons or vendors who are bound by privacy requirements, and we only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect personal information held in that country. In addition, the Site may be viewed and accessed anywhere in the world, including countries that may not have laws regulating the use and transfer of personal information.

Opus does not sell or share your personal information in exchange for monetary consideration

Retention of Personal Information

Opus retains your personal information for so long as is necessary to fulfil the purpose for which it was collected. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations)

Marketing, Subscriptions and Newsletters

If, at any time, you prefer not to receive further marketing or newsletter communications from us in any or all forms you will have the ability to unsubscribe from such communications by means of a link provided in every email that is sent to you by us. 

Cookies and Tracking Technologies

Opus may use cookies on this Site and in our communications with you to keep track of your visit to our Site and our communications with you. A “cookie” is a small amount of data sent from a web server to your browser and stored on your computer’s hard drive. Other tracking technologies work similarly to cookies and place a small amount of data on your devices to monitor your website activity to allow us to collect information about how you use our Site and our services. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or you can visit https://www.aboutcookies.org/ which will give you more information. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies. 

Opus uses cookies only to the minimum extent possible for continued website operations.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Security of Personal Information

Opus has in place appropriate technological and operational security processes designed to protect personal information. Only authorized employees and contractors will have access to any personal information provided by you, and that access is limited by need. Each employee or contractor having access to any personal information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personal information, Opus cannot guarantee that your personal information will not become accessible to unauthorized persons and Opus cannot be responsible for any actions resulting from a breach of security when personal information is supplied over the internet or any public computer network.

Outside Websites

This Site may contain links to other websites not operated by Opus.

Opus is not responsible for the privacy practices or the content of any non-Opus websites to which we link from the Site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our Privacy Policy. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user as a result of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.

Compliance with Laws 

Opus may be compelled to surrender personal information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state, or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Site or a violation of any restrictions on use of materials provided in or through the Site, we may disclose personal information to our affected business partners or legal authorities.

Your Rights

If you are a U.S. resident, you, subject to applicable law of the state in which you reside, have the following rights regarding your personal information:

  • The right to know:
    • Whether we are processing your personal information
    • The categories of personal information we collected about you
    • The categories of sources from which we collected such personal information
    • The business or commercial purpose for collecting, selling, or sharing personal information about you
    • The categories of third parties to whom we disclosed your personal information
    • The specific pieces of personal information we have collected about you
  • The right to correct inaccuracies in your personal information
  • The right to have your personal information deleted, subject to certain exemptions
  • The right to obtain a copy of your personal information
  • The right to opt-out of: (1) the “sale” or “sharing” of your personal information; (2) targeted advertising; or (3) profiling in furtherance of decisions that produce legal or similarly significant effects; although, please note Opus does not engage in such profiling
  • The right not to receive discriminatory treatment for exercising your privacy rights

We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.

In connection with certain Sites, you may opt-out of the “sale” or “sharing” of your personal information or “targeted advertising” described above by sending certain browser enabled opt-out signals, such as the Global Privacy Control. You may learn more about how to set the Global Privacy Control here. In addition, in connection with certain Sites, you may opt-out of the “sale” or “sharing” of your personal information or “targeted advertising” described above by visiting the cookie consent manager and changing settings to only utilize essential cookies.

If you or an authorized agent on your behalf would like to exercise any of your data protection rights as permitted under applicable law, please contact the appropriate data protection point of contact in the “Contact Us” section of this Privacy Policy. Please note that we may need you to prove who you are (including providing additional information from you) before we can act on your request. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.

Children

Opus understands the importance of protecting children’s privacy, particularly in their online interactions. This Site is not designed for and does not intentionally target or solicit to children 18 years of age and younger.

Contact Us

For further questions, or to exercise any of your data protection rights, you may contact Opus at the address listed below:

Opus Consulting Group

770 Congress Street

Portland, ME 04102

info@opuscg.com

Appeal Process

If you have made a privacy rights request to Opus and believe your request was denied by Opus, you can exercise your right to appeal the results of your request by using the submission methods noted in the section entitled “Your Rights”. Please use the same email address that you used to submit the initial privacy rights request when you submit your request to appeal, and please add “Request to Appeal” in the subject line of the email. If you do not use the same email address, we cannot link your request to appeal to your initial privacy rights request. If your appeal is unsuccessful, depending upon the state in which you reside, you may have the right to raise a concern or lodge a complaint with your state attorney general or other applicable authority.